RTOERO is committed to protecting the privacy of personal information.
RTOERO staff are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. We value the trust of those who deal with us, and we strive to maintain the accuracy, confidentiality and security of their personal information.
RTOERO will limit the amount and type of personal information collected to that which is necessary for identified purposes. Personal information will be collected by fair and lawful means.
All personal information provided to RTOERO is confidential. Information collected becomes the exclusive property of RTOERO.
RTOERO identifies the purposes for which personal information is being collected before or at the time it is collected.
RTOERO collects, uses and discloses personal information only for purposes that a reasonable person would consider appropriate in light of the circumstances.
For example, we collect and use personal information for the following purposes:
RTOERO collects personal information from non-members when they register for various workshops in order to register the individual for the event and to communicate with the registrant regarding the event.
Personal information is collected, using a consent-based approach, from non-members who are interested in receiving more information from RTOERO (for example, to mail an information package). When new members join RTOERO, personal information is collected to deliver member programs and services.
RTOERO takes all necessary precautions to ensure that personal information is safeguarded and used only for the purpose(s) for which it was provided, whether it is stored in electronic or paper format. In all cases, information is protected from unauthorized access and kept only as long as is reasonably required.
RTOERO distributes limited information to the volunteers of RTOERO for the purpose member recruitment and the distribution of email and mailed district information. The information shared is:
Information is also collected for the distribution of email and mailed information:
RTOERO will never share private information such as birthday, social insurance number (if on file) or any credit information. It is the sole responsibility of the volunteer to destroy the information once used and never share the information. All information once used is electronically shredded, and/or paper copies destroyed.
RTOERO exclusively uses Shutterstock for all photographic permissions and generic photo stock. Each volunteer has access to share information off this licensed site. It is the responsibility of any RTOERO employee or volunteer to get the exclusive rights, in writing, for the use of any artwork other than Shutterstock.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Because these cookies are strictly necessary to deliver the Online Properties to you, you cannot refuse them.
You may block or delete them by changing your browser settings. This is the responsibility of the user and that user should reference the browser help documentation.
Analytics and customization cookies: These cookies collect information that is used either in identifiable or aggregate form to help us understand how our Online Properties are being used, the effectiveness of our marketing campaigns, or to help us customize our Online Properties for you.
Through browser settings, users can choose to receive an alert each time a cookie is being sent, or they can choose to turn off all cookies. Since each browser is unique, users are encouraged to view their browser’s Help Menu to learn the correct way to modify cookies.
RTOERO never combines information gathered from a cookie with personally identifiable information like name, telephone number, or e-mail address, without consent.
RTOERO does not sell, trade, rent or otherwise transfer personal information to third-party organizations.
RTOERO obtains consent before using or disclosing personal information for any purpose, except where the law provides an exemption. In exceptional circumstances, personal information may be shared with law enforcement agencies, in emergencies, where required by court order or search warrant or as required by legislation in all provinces and territories in Canada.
Canada’s Anti-Spam Legislation (CASL) establishes the rules and requirements for commercial email messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
RTOERO conducts its business communication in compliance with CASL and is committed to the following:
It is important to note that RTOERO members cannot unsubscribe from “transactional” emails (for example, membership invoices).
RTOERO will provide information to individuals about its policies and procedures relating to the management of personal information. On written request, RTOERO will inform an individual of the existence, use and disclosure of any personal information that RTOERO holds and will provide the individual with access to that information. Individuals are entitled to challenge the accuracy and completeness of personal information that is held by RTOERO and to request that it be amended, as appropriate.
RTOERO makes a good faith effort to ensure that personal information under its control is as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. To assist in this regard, RTOERO urges its members and subscribers to provide updates regarding such information and to inform RTOERO of any errors affecting the personal information that is held by RTOERO.
RTOERO is responsible for protecting the personal information under its control and has designated an individual to be accountable for compliance with these policies.
If there are questions or concerns about personal information that is held by RTOERO, or for information about RTOERO’s privacy policies and procedures, please write to:
Attention: Privacy Officer
18 Spadina Road
Toronto, Ontario, Canada