Contact us

By phone – general inquiries

Telephone: 416-962-9463
Toll free: 1-800-361-9888
Fax: 416-962-1061
Email: [email protected]


In person or by mail

RTOERO
18 Spadina Rd.
Toronto, Ontario, M5R 2S7


Office hours

Monday to Friday 8:30 am to 4:30 pm
We’re closed statutory holidays. Our office building and facilities are wheelchair accessible.

Send us a message

What do you need help with?

Understanding membership benefits
Contact our membership team at 416-962-9488 or 1-800-361-9888 or [email protected].
Insurance plans and benefits
Contact our benefits team at 416-962-9488 or 1-800-361-9888 or [email protected].
Submitting health benefit claims
Contact our Service Administrator at 416-920-7248 or 1-877-406-9007 or [email protected].
Retirement planning workshops
Contact our membership team at 416-962-9488 or 1-800-361-9888 or [email protected].
Billing or paying fees
Contact our finance team at 416-962-9488 or 1-800-361-9888 or [email protected].
Updating your information
Contact our membership team at 416-962-9488 or 1-800-361-9888 or [email protected].
Comments or questions about Renaissance, Liaison or other publications
Contact our marketing and communications team at 416-962-9463 or 1-800-361-9888 or [email protected].
Advertising or partnering with us
Contact our marketing and communications team at 416-962-9463 or 1-800-361-9888 or [email protected].
Something else
Call our main line at 416-962-9463 or 1-800-361-9888 or email [email protected] and one of our staff members will be happy to help you.

Most asked questions

How do I join RTOERO?
It's easy! Fill out our member form and submit online or mail it in. We'll process your application as soon as possible, send your welcome package, and you can begin enjoying the benefits of membership.
Who do I contact with questions about joining RTOERO?
A staff member would be happy to answer your questions. Please send an email to [email protected] or call 1-800-361-9888.
What are the rates for RTOERO insurance plans?
We provide competitive rates on the best group insurance plans available to retired teachers and other education workers. Visit our insurance plans section for information and rates.
What are retirement planning workshops and where can I attend on near me?
Our retirement planning workshops provide more information about retirement and cover financial, pension and practical aspects of retiring. Check the schedule to see when the next workshop is taking place near you.