It's a bold statement, but we say it with confidence:YOU NEED TO READ THIS! It's "The Indispensable Survival Guide to Ontario's Long-Term Care System". We're sisters who wrote this book after guiding our 98 year old mother through the system. I'm a journalist/health promoter/teacher (Karen Cumming) and my sister is retired teacher Patricia Milne . We have been where you may be now. We understand your confusion, frustration and sense of feeling overwhelmed. Our book is available in print and digital versions on chapters.indigo.ca and Amazon.ca. Let us help you to be proactive & prepared!